Osgood and Wilbur Schramm explained communication as a two-way, interactive process in which both the sender and the receiver participate actively. Unlike one-way models such as Aristotle’s Model and Lasswell’s Model, their approach gives importance to feedback and the sharing of meaning.
There are two important models
associated with their work:
- Osgood’s Circular Model of Communication
- Schramm’s Model of Communication
Osgood’s Circular Model of
Communication - Two-way communication
Charles E. Osgood developed the
Circular Model of Communication in 1954. It explains that communication is a
continuous process in which the sender and receiver keep exchanging roles.
In this model, there is no fixed
sender or receiver. Both participants perform three important functions:
- Encoding: Converting thoughts or ideas into words,
signs or symbols.
- Decoding: Understanding and interpreting the message
received.
- Interpreting: Giving meaning to the message based on
one's knowledge and experience.
Person A: Encodes → Sends message
Receives → Decodes →
Interprets
Continuous exchange of
messages and feedback
Person B: Receives → Decodes →
Interprets
Encodes → Sends response
Example: Imagine two students, Riya and Rahul, discussing a college
project.
- Riya asks Rahul, "Have you completed your part of
the project?"
- Rahul understands the question and replies, "Yes,
I have completed the research."
- Riya understands his response and asks, "Can you
share the findings today?"
- Rahul responds, "Sure, I will send them by
evening."
Here, both students continuously
encode, decode and interpret messages. They keep changing roles as sender and
receiver.
Features of Osgood’s Model
- Circular process: Communication does not have a fixed
beginning or end.
- Two-way communication: Both participants send and
receive messages.
- Feedback: Each participant responds to the other.
- Equal participation: Both individuals have an active
role.
- Continuous interaction: Communication continues through
the exchange of messages.
Advantages
- Explains the importance of feedback.
- Shows that communication is a two-way process.
- Gives equal importance to both participants.
- Useful for understanding interpersonal conversations.
Limitations
- It does not explain communication involving large
audiences.
- It does not give much importance to external noise and
communication barriers.
- It is less suitable for explaining one-way mass communication
such as television broadcasts.
Wilbur Schramm’s Model of
Communication - Interactive communication
Wilbur Schramm developed his model
of communication in 1954. He explained that communication is successful when
the sender and receiver are able to understand each other's messages.
An important concept in Schramm's
model is the Field of Experience.
The Field of Experience refers to a
person's background, knowledge, education, culture, language and personal
experiences.
For effective communication, the
sender and receiver should have some common experiences or understanding.
Important Elements of Schramm’s
Model
1. Sender: The person who starts the
communication by sharing an idea or information.
2. Encoder: The sender converts
thoughts into words, signs, symbols or gestures.
3. Message: The information or idea
being communicated.
4. Decoder: The receiver interprets
and understands the message.
5. Receiver: The person who receives
the message.
6. Feedback: The receiver responds
to the sender, making communication interactive.
7. Field of Experience: The
knowledge, culture, language and experiences shared by the sender and receiver.
What is the Field of Experience?: The Field of Experience is one of the most important
concepts in Schramm's model.
For example, a professor explains a
marketing concept using terms such as brand positioning, target audience and
market segmentation.
- A management student who has studied marketing will
understand these terms easily.
- A person who has never studied marketing may find them
difficult to understand.
This shows that communication
becomes more effective when the sender and receiver share a common background
or knowledge.
Example: Classroom Communication: A teacher explains the concept of advertising to students
using the example of an Amul advertisement.
- The teacher encodes the message using simple words and
examples.
- Students receive and decode the information.
- Students ask questions to clarify their doubts.
- The teacher responds and explains the concept again.
- Students provide feedback through their answers and
participation.
The teacher and students share some
common understanding of advertisements and everyday brands. This makes
communication more effective.
Features of Schramm’s Model
- Two-way communication: Both sender and receiver
participate.
- Feedback: The receiver responds to the message.
- Field of Experience: Shared knowledge and experiences
help in understanding.
- Interactive process: Communication involves continuous
exchange.
- Mutual understanding: The main aim is to ensure that
the message is understood correctly.
Advantages
- Explains the importance of feedback.
- Highlights the role of shared experiences.
- Helps understand interpersonal and classroom
communication.
- Recognises that communication is a continuous and
interactive process.
Limitations
- Communication may become difficult when people have
very different backgrounds or languages.
- It does not fully explain the role of technology and
mass media.
- It gives limited attention to external barriers and
noise.
Osgood and Schramm helped explain
that communication is not simply about sending information. It is about
exchanging messages, receiving feedback and developing mutual understanding.
Their models are especially useful for understanding conversations, classroom
discussions, interviews and interpersonal communication.
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