What are contents of claim letters?
Ans: Contents of
Claim Letters:
A dissatisfied party may either discontinue business contact or may complain through a claim letter. The former option can never be recommended. Complaint is basically unpleasant, therefore, should be based on the following points:
1. Statement of
claim, supported by facts and figures.
2. Indication of
loss and inconvenience.
3. Request for
explanation of the cause.
4. Emphasis on
quick action.
5. Suggestion
for reasonable adjustment.
6. Courteous and non-accusatory words.
No comments:
Post a Comment