Media auditing is the practice of checking that the media that a client has bought is in the right places, at competitive prices. Being in the ‘right places’ is critical here: firstly, the audit has to establish that the media was transmitted, and if that is so, then that its placements are appropriate for the target audiences, environments and tasks that the advertising client needed for his brands.
Why media
audit?
Media is
typically the single largest line-item in the marketing budget (the making of the
ad itself is typically about a sixth of the size of the media spend). For some
organizations, media space or time (i.e. airtime on the TV or radio) is
actually the single biggest purchase they make – ahead of any single raw
materials cost. Because the sums involved are large, and because they can be
cost-controlled via a media audit, it is simply good business practice.
Who uses media
auditing?
Most major
advertisers use media auditors in markets where developed solutions are
possible.
At the basic
level, media audits help marketers to check media rates they’re paying vis a
vis the competition.
At a tactical
level, media audits can report on the efficacy of media plans for a given time
period. This includes suggesting alternate media options available to replace /
supplement the existing mix.
And finally at a
process level, media audits can track processes deployed at the marketer’s end
and map them vis a vis “best practices” in the industry.
Thus, a media
audit can be seen as a periodic review of the constantly evolving media scene
from the advertiser's viewpoint.
Scope of Media
Audit
An independent
media audit team acts as independent consultant to brand marketers to assess
whether the marketer’s media agency & their offering are aligned to the
business needs of the client. In order to do that a media audit team provides
the following services:
· Process
Audit
· Planning
Audit with New Media Options
· Buying Audit
Thus, Media Audit
scrutinizes processes of media buying, scheduling, planning, rates across media
and compares it with a benchmark. Media Audit essentially examines whether
client got what it ordered, and if you they are paying for what they intended.
There is various
aspect of Media audit.
a. Financial
Audit: This audit
essentially examines whether client got what it ordered, and if they are paying
for what was intended.
Another aspect of
financial audit is the payment. Client pays Media Buying Agency (MBA), who in
turn pays the media supplier. Did the client money reach them, and did it reach
on the due date? That involves reconciliation between what client paid for and
where it went. Apart from this, there is also a need to check if the authority is
being exercised correctly.
b.
'Return of rebates and discounts': The second type of audit is what is called 'return of rebates
and discounts', which some media owners give the MBA directly for space or airtime
bookings in excess of a certain volume.
So
MBAs push advertisers to spend on a given medium or channel to gain volumes,
and thus rebates. It is called agency volume discount. Advertisers would want
that discount passed back to them, in proportion to their spends.
c. Critique: The third aspect of media
audit is a critique on the way media planning has been done by the agency.
Media audit examines if where client advertised was correctly optimized, both
in terms of cost and in terms of thinking. A critique can, therefore, go into
the kind of media chosen and then make qualitative assessments and comments.
The media auditor audits the media plan to examine if the plan was fair and
optimum.
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