Consumer Education and Research Council
CERC was set up in 1978 as public charitable trust. It is a
non-profit, non-governmental voluntary organization. It deals with local,
regional, national, international issues related to consumer protection and
environment protection.
The Government of India recognized it as a research institute
and the government of Gujarat recognized it as a consumer organization.
CERC is funded by many national and international agencies.
It is managed by a Board of Trustees.
CERC is India’s only organization with an independent
in-house comparative product testing laboratory for testing, evaluation, rating
and ranking of consumer goods. The test findings are published in the
organization’s subscription based by monthly INGIGHT. The test reports identify
the brands and the manufacturers of the products tested. They declare which
brands have conformed to the test parameters under the Indian Standards and
which have not. The reports also suggest “Best Buys”. The magazine gives:
1. CERC interaction with the outside
world.
2. Action taken on consumer grievances.
3. Answers consumer questions.
4. An update on global news and news of
consumer protection.
5. Consumer cases dealt with or decided.
CERC has involved the Gujarat High Court, Supreme Court of
India, MRTP Commission District forums, state and national Commission for
redressal of consumer grievances.
Other activities are dealt by CERS – Consumer Education and
Research Society.
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