Monday, 5 October 2020

CONSUMER DISPUTES REDRESSAL FORUM (CDRF)

Consumer Disputes Redressal Forum

CDRF is also known as the consumer court. It has a legal backing and enjoys the powers of a civil court in many respects. They can punish the party if it does not obey the given orders. It has 37 sections in the consumer quotation act of which only 3-4 sections are applicable to a consumer e.g. who is a consumer, the jurisdiction of the particular court, definition goods and service and the deficiency of goods and services. The lowest court of appeal is the District Forum then the state commission followed by the National Commission. At the top is the Supreme Court.

·         The District Forum judge is the Forums president and is a retired district judge.

·         The state commission judge is a retired court judge and the one at the National Commission is a retired Supreme Court Judge.

·         The District Forum handles disputes of monetary value up to Rs. 5 lakhs.

·         The state commission handles cases with a monetary value above 5 lakhs and below 20 lakhs.

·         The National Commission handles cases above Rs. 20 lakhs.

 

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