BUSINESS COMMUNICATION I NOTES | NEP

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1.       Introduction to Communication skills I

a.       Introduction, Meaning, Definition, Objective of communication, Types of communication, Process of communication, Principles of effective communication, Barriers to effective communication, Overcoming barriers

b.       Effective English: Word formulation process - Basic sentence patterns, Basic Sentence Patterns, types of sentences -  Simple, complex, compound, (Practice exercises) Practice Video, Prefixes, suffixes, Developing vocabulary skills.

2.  Fundamentals of effective Reading, Listening and Speaking Skills

A) Listening Skills: Listening,Active listening and Passive listening, Blocks to effective listening,Guidelines for Effective listening, importance of silence in communication.

B) Speaking Skills: Process ofspeaking -Pronunciation, Speech mechanism, aspects of effective speaking-accents, intonation, pitch, etc. Greetings, Apology, Permission.

C) Reading Skills: Introduction, what is reading? Types of reading - slow, fast, silent, SQ3R technique of reading.

D) Writing Skills: Importance of writing skills, Essentials of good writing, Grammar skills